Manage and view System reports

System reports give you data on how your system is being used for sending out messaging. Here you can see a breakdown of messages and message-per-student based on the search criteria.

Before moving forward in this article, be sure to check out the overview article for District Administrators, “Manage and view reports” to understand which report might be best for you in each scenario.

System reports overview

These reports in this area are here to give you data to gauge how your system is performing with regard to sending out messaging. There are three specific reports that are included in this area:

• System statistics
• System utilization report
• Scheduled reports

System statistics

This report gives you data about the total number of messages, successful deliveries going out, as well as delivery attempts that are grouped together by delivery method. This information is very helpful to guide you with the effectiveness of your efforts to improve communication within your community.

Here’s how it works!

• Choose your filters to narrow down by the following:
  • School: Select the school whose data you are interested in, or leave it set at “All” to pull data on all of the schools within your district.
  • Delivery type: Select one delivery type that this particular report will focus on.

• Date range: Set the period of time you’d like statistics to be pulled on.

Once you have set your report fields, you are ready to view your report!

• Click Generate report to view your report.
• Browse through your results, scrolling down, depending on how many schools are in the report.
• Print: Click this button to automatically print out your report or save it as a PDF.
• Export: Clicking this button allows you to enter your email address or Download results to your device

System utilization report

Admins love this report because of its ability to target message sending with more of a focus on who is doing the sending. For a report that focuses more on delivery method, the System statistics report will better suit your needs.

The System utilization report gives you data on:

• total messages sent
• messages sent per student
• messages sent by school
• messages sent by school type over several time periods

Choose your filters to narrow down by the following:

• School: Select the school whose data you are interested in, or leave it set at “All” to pull data on all of the schools within your district.
• Message category: There are so many different types of messages that are sent out. Choose the ones you want to see data on.
• School type: It may be helpful to see data grouped together, for example, messaging totals comparison between High Schools and Elementary Schools in your district.
• Time frame: Choose your time frame for your data: Last Year, Year-to-Date, Last Month, Month-to-Date, and Yesterday. Select more than one time frame to allow you to analyze patterns in message sending.

Once you have set your report fields, you are ready to view your report!

• Click Generate report to view your report.
• Browse through your results, scrolling down, depending on how many schools are in the report.
• Click the bar chart icon in each row to see a visual of your data compared with the system average.
  
• Print: Click this button to automatically print out your report or save it as a PDF.
• Export: Clicking this button allows you to enter your email address or Download results to your device.

Scheduled reports

• This area is a great place to see which reports have been scheduled to send.
• Filter by School or view All, whichever you prefer.