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Create and send surveys

Create surveys to gather information from members of your district and school community. It's possible to send the survey by phone, email, social media, or through your school mobile app.

This article will show you how it works!

Surveys overview

Surveys are a great way to gather feedback and insights from your community. Some common types of surveys that you might want to consider are: 

  • School Climate Surveys: Assess the overall environment and culture within the school, including safety, relationships, and learning conditions.
  • Parent/Family Satisfaction Surveys: Gather feedback from parents and families about their satisfaction with the school's programs, communication, and overall experience.
  • Student Surveys: Include feedback on teaching methods, school facilities, extracurricular activities, and social-emotional learning.
  • Teacher/Staff Surveys: Collect insights from teachers and staff regarding their work environment, professional development needs, and satisfaction with school leadership.
  • Community Engagement Surveys: Aim to understand how well the school is engaging with the broader community and gather suggestions for improvement.
  • Needs Assessment Surveys: Identify the needs and priorities of students, families, and staff to inform planning and resource allocation.
  • Strategic Planning Surveys: Gather input for long-term planning and decision-making processes, such as setting goals and priorities for the school or district

Question types you can include are:

  • numeric value,
  • yes/no,
  • true/false,
  • agreement scale (1-5),
  • multiple choice,
  • multiple choice - all that apply, and
  • freeform (text/audio) responses

Here's how it works:

Step 1: Navigate to Messages > Surveys

Navigate to the Surveys tab in the Messages area. If you have already created surveys, you'll see a list of the existing surveys to be able to open and manage. If you do not see any surveys, you can start creating them anyway!

Step 2: Click Add to create a new survey

Locate the Add button in the bottom right corner. Click to start creating a survey. 

surveys 2.png

Step 3: Create your survey 

Once you click the Add button, a new window will open up where you will add your details to create a survey. You can create a new survey or copy an existing survey

Create a new survey

  • Survey name: Create a unique name for your survey. 
  • Check the box next to Evaluation if this survey is tied or connected to a calendar event or date.
  • Add Question: Start adding questions to your survey. 
    • Enter the text that will introduce each question.  
    • Choose One: This dropdown allows you to select the response value for the question text you entered into the previous box.
      add questions into a survey.png
    • The Response values are: 
      • Numeric Value
      • Yes/No
      • True/False
      • Agreement Scale
      • Multiple Choice
      • Multiple Choice - all that apply
      • Freeform (text/audio) 
  • Change survey order: Decide you want your questions to appear in a different order? Check the box next to questions you'd like to rearrange and click Move Up or Move Down
  • Remove question: Check the box next to a question you'd like to delete. 
  • Preview: Once you're finished, would you like to see a preview of your survey open up into the window?
    survey preview.png

Real Life Survey Question Example

Here is one example of a survey question to help you get started: 

  • Text: Independence High School would like you to take a brief 5 question survey concerning the school climate at Independence High School. Would you be available to take this survey? 
  • Response Value dropdown: Select Yes/No.
    first example of question for yes:no.png

Copy an existing survey

Here's a great timesaver for you! Instead of starting from scratch, copy from a previously-used survey and edit or modify the text and questions to make it a new survey. 

  • Instead of clicking Add, check the box next to the survey you would like to copy and reuse. 
  • Click the Copy button that appears. 
    copy existing survey.png
  • A new survey will appear with the word "(copy)" next to it. Click to open up the new copy. 
    • Survey name: Change the name 
    • Decide if this survey will be tied to a calendar.
    • Open up any questions you'd like to reword.
    • Check the box next to a question then click Remove to delete. 
  • Return to Create a new survey to learn more about your options. 

Step 3: Send out your survey

Surveys can be sent by phone, email, your mobile app, or social media (Facebook or Twitter). A link to the survey is sent in the email, mobile app, and social media apps.

  • Navigate to the Create message tab. 
  • Click to open up Saved messages.
  • Expand out the Survey folder. 
  • Select the Survey you'd like to send out. 
    saved messages survey folder.png
  • Once selected, you will see the body of the survey appear in the Message text box. 
    survey in message text box.png
  • Complete the message as you would with any other message. 
  • Click Send message when you are ready to send out your survey.

Step 4: View survey results

Recipients may respond to surveys through their telephones or through their user account by responding to an email survey. Results are immediately available for viewing, and are updated as each recipient responds.

  • To view survey results, navigate to Messages > Surveys tab.
  • Select the box next to the survey whose results you'd like to view. 
  • Click the button View Results
  • Export Results will download your results from that survey into a .csv file. 
  • Want to start the survey over? Click Clear Results to wipe out any existing responses. 

 

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