Teacher Communications overview

This article provides district administrators, school admins, and principals with an overview of the Teacher Communications add-on in Messages XR Enterprise, including how teachers send messages, use pre-made content, and access reports.

💡Quick answers

What is Teacher Communications? It is a purchased add-on to Messages XR Enterprise built specifically for educators, enabling teachers to message individual students, entire classes, or parents via email, SMS, and phone.
What delivery channels are available to teachers? Teachers can send via email, text/SMS, and if enabled by the district, voice/phone calls.
Are pre-made messages available to teachers in Teacher Communications? Yes, a library of pre-crafted messages organized by category is available, covering academic progress, behavior, events, and parent communication.
Do teachers have access to reports? Yes, teachers can access Message Tracking and Teacher Messaging reports in the Reports area to track delivery and engagement.
How does Teacher Communications become available to a district? It is a purchased add-on - contact your Client Success Manager or email clientsuccess@finalsite.com to learn more.

Teacher message-sending workflow

With Teacher Communications, teachers can send scheduled or pre-made updates through Email, SMS/Text message, and, (if supported by their district), Voice calls.

the teacher comms view.png

Dashboard: When logging in to their platform, they will arrive at their Dashboard.
Messages: Teacher Communications users can click into the Messages area where they can manage their messages, as well as create and send out communication to students and families in their groups and classes. Learn more in the article for teachers, "Teacher Communications: Create and send a message."
Reports: This area allows users to pull reports in order to view, track, and analyze usage regarding their communication. Learn more in the article for teachers, "Teacher Communications: View reporting."

Create and send messages

On the Messages screen, educators can type or paste their own content and choose to send it via Email, Text/SMS, or, if permitted by the district administrator, as a Voice message.

Here is the view of the Messages page in Teacher Communications:

Go deeper into the teacher messaging workflow with the article for teachers, "Teacher Communications: Create and send a message."

Send out pre-made messages

Select a pre-made message from folders that live in the Saved messages area that are set up to include expansive list of topics, targeting students, classes, or groups. Certain pieces of information within the messages are swapped out for the specific details of the district.

Some examples of pre-made messages are:

Academic and classroom Progress: Updates on student achievement, grades, major assignments, and upcoming tests
Behavior and expectations: Notes on class conduct, phone use, and improvements in student behavior
Events and activities: Highlights from field trips, awards, student recognitions, and sports or club updates
Parent communication: Information about supplies, progress reports, conferences, fundraisers, and schedule changes.

This is great for teachers, coaches, and other school staff to communicate with available options that cover a wide range of school issues. Learn more about how to send pre-made messages in the article, "Teacher Communications: Create and send a message in the section, "Send a pre-made message."

Manage the Teacher Communications platform

During implementation, Finalsite will guide district and school admins through the initial setup to ensure that your teachers have what they need right at their fingertips.

You will be equipped to:

Assign and create groups and classes on behalf of your teachers.
Share materials with your teachers, coaches, and/or other staff to help them manage their accounts, preferences, groups, and delivery status levels.
Configure settings to ensure that your teachers have the setup that will help them be successful.