Getting started

Service Alerts

• Select features disabled to boost security

Overview

• Select features disabled to boost security
• Learning resources for Messages XR Enterprise users
• Configuring Messages XR Enterprise for accessibility compliance
• Exploring the Finalsite product suite: A guide for MXRE users
• Messages XR Enterprise overview
• Messages XR Enterprise dashboard
• See all 8 articles

Authentications and logging in

• Authentication in Messages XR Enterprise: The Connected SSO experience
• The Connected SSO experience: Log in and manage your account
• The Connected SSO experience: Enable and configure your authentication option(s)
• Authentication in Messages XR Enterprise: The legacy login experience
• The legacy login experience: Log in and manage your account
• The legacy login experience: Enable and configure your authentication option(s)

Account and group management

• Account management for district administrators
• Account management for the school community
• Help your community access securely delivered documents
• Tracking your webmasters’ learning progress in Finalsite Training Portal

The CommHQ App

• Getting started with the upgraded CommHQ App
• Create and send messages in the CommHQ app with Messages XR Enterprise
• Manage users in the Directory area of your CommHQ app
• Analyze Report data in the CommHQ app
• Set a school status in the CommHQ app

Teacher Communications

• Teacher Communications overview
• Teacher Communications: Overview for teachers
• Teacher Communications: Manage and select recipients
• Teacher Communications: Create and send a message
• Teacher Communications: View message reporting
• Manage message visibility for pre-made messages

Get help and support

• Voice calls not received: Troubleshoot "No Answer" delivery status
• You have been signed out
• Finalsite Support Bot overview
• Manage your SMS/text message subscriptions
• Families: Submit a tip through Tip Line
• Introduction to Messages XR Enterprise support
• See all 7 articles

Privacy and security

• Register district calling numbers to prevent spam labeling
• Families: Access securely delivered documents
• Best Practice: Collecting sensitive data in Messages XR Enterprise
• Communication consent requirements in Messages XR Enterprise