It's important for your community to know how to manage their accounts, subscriptions, and notification preferences. Here you can:
- learn how to guide them as they manage their profiles
- find resources to share with them
- be directed to articles to help you learn how you can manage aspects of their data on their behalf
This article exists to provide District Administrators, School Administrators, and Principals with everything they need to communicate via the Messages XR Enterprise platform and help their community stay engaged and connected.
Step 1: Confirm accounts of users
In order to allow users to manage their own account preferences, subscriptions, and notifications, each user must have an account that is created and set up.
First, it's important to understand which Roles you have and the capabilities of each, which you can find in the Roles and Permissions Table.
- Most likely, their data was set up during implementation.
- Not sure? Go to the Accounts tab where you can view and browse your data.
- Another great option is to go to Reports and pull a report segmenting specific roles. Learn more in the article, "Manage and view Accounts reports."
Step 2: Try it out yourself
The way your users will log in will look a bit different than the way that admin users log in to the Messages XR Enterprise platform. Before you instruct your community how to do this, it will help you to put yourselves in their shoes.
Sign in as a user
For example, Sign in as a user to gain a valuable perspective of how each of your roles may see their platform. You can even do this so that you can manage their account preferences on their behalf.
Learn more about what you can do in a user's profile in the section of the article called, "Configure a user's settings."
Step 3: Share these resources with your community
Here are some help articles written specifically to meet the needs of your community. Click below to check them out before you send.