Configure global settings

This article covers the Global Settings configuration area in Messages XR Enterprise, including foundational platform settings like default language, delivery blackout times, password requirements, and links to subsections like authentication and attendance.

💡Quick answers

Where are Global Settings found in Messages XR Enterprise? Navigate to Settings and select the Global settings tab to access platform-wide configuration options.
Does a delivery blackout period apply to emergency messages as well? No, emergency messages are exempt from blackout periods and will deliver immediately regardless of the configured hours.
Can the delivery blackout hours be customized for each organization? Yes, district administrators can set the blackout start and end times to match their community's preferences.
Adjusting the delivery blackout window for your district? Open Global settings, locate the Blackout period section, and set the start and end times to match your community's preferences.
Can teachers be granted access to student contact information through Global Settings? Yes, the Grant teacher access to student contact information setting is found in Global Settings and controls whether teachers can view student contact details when creating messages.

Navigate to Settings > Global settings

Once you are in your platform, click to open up Settings in the left navigation area, then select the Global settings tab across the top of your screen.

global settings tab.png

Configure your main Global settings

Virtual host name: View the URL that leads to your platform.
Cafeteria pay link: Once you have created a cafeteria balance pay system on a third-party site, paste the URL here for parents of your school or district community to be able to access.
Library link: Type the library balance site URL here once you have configured a third-party library balance software to notify families when books are due and for paying any late fines.
Admin app: Check to select the default setting where anyone using the CommHQ Admin app will be automatically logged out after 30 minutes of inactivity.
Master level grades: Select this option to grade classes based on how well students have mastered the material.
Passwords: Decide how long the minimum required length will be for any created passwords.
Default language: Select your default language from the dropdown.
Compact system messages: Check this box to not include header and footer information in messages. The default is set to not include header and footer prompts in messaging.
Delivery blackout: Select the time range from when messages will not be sent.
- No messages will be delivered during the blackout period unless overridden by the sender.
- Some districts set a blackout time when the system is being updated by the Student Information System (SIS).
- Emergency messaging can override the delivery blackout time to ensure that urgent messages can reach your community.
Teachers: Determine whether or not teachers can have access to student's contact information, such as email address or phone numbers.
- Select Allow teachers to view student contact information to allow teachers access to this information.
Welcome Email Message: Check this box to enable sending welcome emails on account creation.

Configure lower areas in Global Settings

global settings bottom area.png

Click into these areas to configure more settings: (click each one to learn more)