This article outlines the default roles and permissions in Messages XR Enterprise, including what each role can view and modify and which roles can send district or campus messages.
💡 Quick answers
- What roles are available in Messages XR Enterprise? The default roles are District Admin, School Admin or Principal, Student, Parent or Guardian, Staff Member, Teacher, Observer, Community Member, and Attendance Secretary. Each role carries a different level of access.
- Are these the only roles available? No. The table below reflects the default configuration for a new account. Finalsite Support can adjust the permissions on an existing role or build additional custom roles on request.
- Can a School Admin send messages to the entire district? Not by default. School Admins and Principals send campus-level messages within their assigned school; district-wide messaging requires the District Admin role.
- Which roles can modify platform settings? District Admins can modify any settings. School Admins and Principals can modify settings only for their assigned school. All other roles are limited to their own profile.
- Where can I find the full breakdown of what each role can do? The Roles and permissions table in this article lists viewing, modifying, messaging, and alert access for every default role.
- Do all roles receive emergency alerts? Yes. Every default role receives alerts, though the audiences a role can send to vary.
Roles and permissions table
The permissions below apply to a Messages XR Enterprise account using the default role configuration.
| Role | View accounts and reports | Modify settings | District messages | Campus messages | Receive alerts |
|---|---|---|---|---|---|
| District Admin | All district accounts and reports | Any settings | Yes | Yes | Yes |
| School Admin or Principal | Own school accounts and reports | Own school settings | No | Yes | Yes |
| Student | Own account information | Selected fields on own profile | No | No | Yes |
| Parent or Guardian | Own account and the child's account | Selected fields on own profile | No | No | Yes |
| Staff Member | Limited reports view | Own profile only | Only if granted | Only if granted | Yes |
| Teacher | Classroom and student information | Own profile only | No | No | Yes |
| Observer | Assigned access levels only | No | No | No | Yes |
| Community Member | School announcements only | Own profile only | No | No | Yes |
| Attendance Secretary | School and attendance reports | Own profile only | Only if granted | To school staff and parents | Yes |
The Observer role is typically assigned to school counselors or board members who need to view student data without sending messages or changing settings.
Custom roles and permissions
The table above lists the roles included by default when a Messages XR Enterprise account is created. Roles are not fixed. Messages XR Enterprise includes hundreds of individual configuration options that control what a role can see, open, and send, so an existing role can be tightened or expanded, and entirely new roles can be created.
Request a role change
- Adjust an existing role. Individual permissions on a default role can be turned on or off for a single district without affecting the other roles.
- Create a new role. A custom role can be built for a specific job function and named to match district terminology.
- Submit the request. Contact Finalsite Support with your proposed role name(s), the school or district it applies to, and the specific permissions the role requires.
⚠️ Important Note
Accounts that have had custom work completed may include roles that do not appear in the table above, and default roles in those accounts may carry permissions that differ from the defaults listed here. Review the roles configured in the account before relying on this table.