This article introduces the three-part message creation series in Messages XR Enterprise, including what each part covers and a summary of the full workflow from drafting content to scheduling and sending.
💡Quick answers
- What are the three articles in this series and what does each cover? Part 1 covers adding a title, selecting recipients, and writing default content. Part 2 covers choosing and customizing delivery channels. Part 3 covers translation, advanced options, emergency sending, and scheduling.
- Is this article series intended for all MXRE users or only administrators? The series is written for district and school administrators; teachers should use the Teacher Communications articles instead.
- Can emergency messages be sent using the workflow described in this series? Yes, Part 3 covers the emergency send option and when it is appropriate to use.
- Is accessibility guidance for message creation included in this series? Yes, each part includes relevant accessibility notes to help ensure messages reach all recipients effectively.
Before you start
The message creation workflow is split into three articles:
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Part 1: Getting started
Prerequisites, draft auto-save behavior, and the first three steps of message creation: adding a title, selecting recipients, and writing default content.
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Part 2: Choose your delivery methods
How to customize and send your message through each channel: email (with attachments and the editor toolbar), mobile app, SMS / text, voice, Facebook and X (Twitter), and RSS feeds.
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Part 3: Delivery options and sending
Translation, advanced options (sender organization, caller ID, delivery addresses, and more), emergency messages, and scheduling your send.
⚠️ Important Note
Are you a teacher using the Teacher Communications platform? See "Teacher Communications: Create and send a message" instead.
What you'll learn in this series
- Select different types of delivery methods or channels
- Pre-set your default delivery options
- Send emergency messages
- Use advanced options for deeper customization
- Apply accessibility best practices to every message, no matter the channel