Create and customize messages to send to recipients by phone, email, text, app, and social media.
This article series walks anyone sending a message through everything they need to create and send a message from start to finish.
Before you start
The message creation workflow is split into three articles:
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Part 1: Getting started
Prerequisites, draft auto-save behavior, and the first three steps of message creation: adding a title, selecting recipients, and writing default content.
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Part 2: Choose your delivery methods
How to customize and send your message through each channel: email (with attachments and the editor toolbar), mobile app, SMS / text, voice, Facebook and X (Twitter), and RSS feeds.
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Part 3: Delivery options and sending
Translation, advanced options (sender organization, caller ID, delivery addresses, and more), emergency messages, and scheduling your send.
⚠️ Important Note
Are you a teacher using the Teacher Communications platform? See "Teacher Communications: Create and send a message" instead.
What you'll learn in this series
- Select different types of delivery methods or channels
- Pre-set your default delivery options
- Send emergency messages
- Use advanced options for deeper customization
- Apply accessibility best practices to every message, no matter the channel