Help your community sign up via Community Messenger to receive communications

Community Messenger lets extended community members - such as grandparents or family friends - subscribe to district and school updates through a sign-up form on your login page or embedded on your website. Administrators enable the feature in Global Settings and include the Community Member group when composing messages.

💡Quick answers

Who is the Community Messenger feature designed for? It is designed for extended community members - such as friends and family of the district - who are not in the SIS but want to receive relevant communications.
Do Community Members receive every message sent by the district? No - Community Members only receive messages where the sender specifically selects the Community Member group in the recipient List tab.
Where does the Community Messenger sign-up form appear? It appears as a Sign up button on the login screen, and the embed code can also be copied and pasted onto your district or school website.
Enabling Community Messenger for your district? Go to Global Settings > Authentication settings, locate the Community Messenger section, and check the Enable box.
Can community members log in to the platform after signing up? Only if the Allow login box is also checked in the Community Messenger settings.

The Community Messenger feature enables users to subscribe to district and school updates using a special subscription field on your login screen. This is a perfect use case for extended family members and friends of the district to be included in message sends.

This article will show you how to configure the settings and help your community get signed up with the Community Member role so they can sign up to receive the specific communications they are interested in.

This article exists to provide District Administrators, School Administrators, and Principals with everything they need to understand how to manage Messages XR Enterprise on behalf of their District and School communities.

Important Note

Subscribing in this way doesn't mean that community members will receive each and every message that is sent out, but only those where the Community Member group is selected in the List tab of Select recipients.

Understand the User Journey

Once you have enabled Community Messenger, a user will see the Sign up button on the login page and/or wherever else you choose to embed this sign up form.
When clicked, the Community Member role will see a Notification sign up page to enter Personal info, contact info, and check boxes next to the type of news they would like to receive.

The setup process

Enable: In Global Settings > Authentication settings, locate the Community Messenger section. Check the box next to Enable. Then, you will see a banner with a Sign up button at the bottom of your login screen.
Allow login: Check next to the Allow login box if you would like to provide for the ability for the person to login as the Community Member role.
Code to embed: Copy this code to embed the Community Messenger sign-up form by pasting it onto your website.
Select Community Member group: When sending a message, be sure to select the Community Member group.
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