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SMS vs. email delivery: What you need to know

Once your default Content is written, it's time to customize the message for each channel you want to send through. This article walks through every delivery method available: email, mobile app, SMS, voice, Facebook, X (Twitter), and RSS feeds. You'll learn the unique options and requirements for each.

Quick answers

This article answers questions like:

  • How do I send a message as an email?
  • How do I attach a file to an email message?
  • How do I add an image to my email, and why is alt text required?
  • How do I expand the email editor or edit in full screen?

Send message to email

To send your message to email, click the Email icon.

Send message as email

Send SMS / Text message

Click the Text message icon to customize your content for SMS.

SMS vs. email at a glance

FeatureSMSEmail
Character limit*140 (Standard), 70 (Graphical)Unlimited
Delivery speed30 seconds to 1 hour1 to 30 minutes

Send voice message

Voice recording options

MethodHow to recordTechnical tips
Text to speechType message; system voice reads it.Use Play to preview.
Call me to recordSystem calls your phone.Press # to finish and 1 to save.

Send to Facebook and X (Twitter)

ChannelLimitAttachments
Facebook< 160 chars1 file (jpeg, png, gif, video)
X (Twitter)< 140 chars4 files (jpeg, png, gif, video)
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