When you are sending out communication, it’s important to understand the effectiveness as measured in all sorts of data points. Finalsite Messages XR Enterprise has a robust reporting area that can help identify areas of success while also having a glimpse at things that might not be going as well as planned.
Within the Reports section, you can:
- easily generate reports with advanced filtering and ability to export.
- pull reports and send messages including data from a report to a particular recipient list or contact.
- expand and collapse filtering options to segment data in various ideal ways.
This is a Help for District Administrators article, providing comprehensive support for those with the highest level of access as they help their communities get started with Messages XR Enterprise.
Reports overview
The Reports are organized by Subject into 4 different categories: Accounts reports, Data reports, Messages reports, and System reports.
Here's a quickview of the Reports area:
Accounts Reports
Here you can find data about account details such as roles, individual account information, delivery addresses, schools, grades, and more
- For example: Parent report, Staff report, Teacher class report, Login report.
Data Reports
These reports allow you to check for missing information or discrepancies in the data you use when you send out messages. There are actions you can take once you’ve pinpointed what needs attention.
- For example: Do not contact (opt-out) report, Bad phone/email report.
Messages Reports
The reports in this area allow you to view data of messages going out to your community from your Messages XR Enterprise platform.
- For example: Message Tracking report, Contact report, Message trends report and graphs, Message utilization report.
System Reports
Here you can find data on how your system is being used for sending out messaging, also being able to see a breakdown of messages and message-per-student based on the search criteria.
- For example: System utilization report, ability to view all Scheduled reports.
Top 10 Most Popular Reports
Are you not sure where to start? Try these!
- Message tracking report (also a tab in Reports!)
- Bad phone/email report
- Do not contact (opt-out)
- Login report
- System utilization report
- Message utilization report
- Contact report
- Change log report
- System statistics (once you have a chance to send messages out)
- Any Accounts reports (based on Role)